Updated: April 22, 2020
The COVID-19 pandemic has drastically altered life and travel throughout the world with most of us staying close to home awaiting the moment we can once again re-connect as guests with hosts anxious to welcome us into their home. Travelers booked on forthcoming trips may be unsure if and when they can depart, while others planning to venture into the world further out are wondering when conditions will improve to be confident about their departure.
Even as some local and state governments begin to relax strict shelter-in-place orders, flying international and traveling outside the U.S. will be limited for some months ahead into summer. And while the world waits for conditions to improve, many countries are preparing to open their doors to tourism as soon as conditions are deemed safe for residents and visitors to move about.
Changing, Rescheduling or Canceling Your Trip
If you are scheduled to travel in the near future please contact us or we will be in touch with you to help you decide if or when you should consider changing your travel plans. Should you request us to make changes in your travel plans we will advocate on your behalf to minimize any change and cancellation fees among local hotels, transportation providers and other travel suppliers who may have already received deposits or payments for your travel arrangements. Each of these local destination service providers operates under different terms and conditions. Therefore, individual requests to postpone or cancel a trip must be addressed on a case by case basis.
Will travel insurance coverage apply to COVID-19?
If you need to file an insurance claim for recent travels contact your insurance company directly to determine coverage and file a claim. For the Travelex Insurance policy that we offer, and most other travel insurance policies, fear of travel, government-issued travel advisories, or a destination made inaccessible due to government regulation, border restrictions and public health control measures due to the pandemic are not covered risks. When you book your next trip and purchase trip insurance be sure to purchase it within 21 days of trip deposit for the best coverage including the provision to transfer coverage from one trip date to another if you needed to postpone. Also, note that Travelex no longer offers a Cancel for Any Reason rider at this time. For any questions about travel insurance, ask your travel insurance provider about details and limitations for any plan you are considering or have purchased.
Perspective and Sensibility
No one knows just how long the pandemic will last, how it will cycle around the world, and how quickly airlines and other essential transportation providers will resume travel services. So we wait together with our travelers and our family of guides and outfitters around world until we know the time is right to take off again. In the interim, stay safe and let's keep talking about future travel plans. As some travelers are postponing and booking new dates for next year, space is getting more limited in some regions of the world so let us know when you are ready to book (or reschedule) your next Wildland Adventure.
We will keep this page up-to-date as conditions evolve.